Return Policy

Due to the hygienic and personal nature of adult diapers and incontinence products, we follow strict return guidelines.

  • Eligible Returns:
    • Only products that are damaged, defective, or wrongly delivered are eligible for return.
    • Items must be unused, unopened, and in original packaging.
  • Ineligible Returns: Opened, partially used, or tampered packs cannot be returned due to health and hygiene concerns.
  • Return Timeline: Request must be raised within 7 days of delivery.